http://www.wimanx.com/support/rss Displays current service and maintenance alerts for Wi-Manx en-gb Copyright: (C) Wi-Manx Limited 15 http://www.wimanx.com/images/Logo_120x23.gif http://www.wimanx.com/support/rss Dear Customer, MT have urgent planned maintenance work scheduled at Peel Exchange on Tuesday 2nd March between 06:00hrs to 08:00hrs. This work involves a configuration change in order rectify a link aggregation issue with an ADSL ISAM (PBA-ISAM-9). This should not be service affecting, however, there is a risk that this type of work could disrupt service for up to 30 minutes within the scheduled maintenance window. AREA AFFECTED: Customers connected to PBA-ISAM-9 can expect up to 30 minutes service downtime within the 2hr maintenance window. http://www.wimanx.com/Support/Status.asp?Action=View&ServiceID=1 http://www.wimanx.com/Support/Status.asp?Action=View&ServiceID=1 Tue, 2 Mar 2010 06:00:00 GMT Support Alerts This is to inform you that planned maintenance work has been scheduled Island-wide across Manx Telecom's Access Network beginning on Thursday 4th March 2010 through to Wednesday 10th March. This work involves the software upgrade to all remote FTTC ISAM nodes that provide access connectivity for Broadband ISP services; and will cause up to 30 minutes service disruption whilst the ISAM node is upgraded. The schedule below details where & when remote FTTC ISAM areas will be upgraded: Thursday 4th March 09:00hrs - 12:00hrs Douglas North Exchange Area Creg-Ny-Baa FTTC ISAM node (ydog-isam-1) Douglas North Exchange Area Majestic Drive FTTC ISAM node (maj-isam-1) Douglas Central Exchange Area Baldrine FTTC ISAM node (bdr-isam-1) Marown Exchange Area Mount Rule FTTC ISAM node (mtr-isam-1) Marown Exchange Area Braaid FTTC ISAM node (bra-isam-1) Friday 5th March 09:00hrs - 12:00hrs Ramsey Exchange Area Maughold FTTC ISAM node (mau-isam-1) Laxey Exchange Area Glen Mona FTTC ISAM node (glm-isam-1) Kirk Andreas Exchange Area Bride FTTC ISAM node (brd-isam-1) Monday 8th March 09:00hrs - 12:00hrs Sulby Exchange Area Ballaugh FTTC ISAM node (bal-isam-1) Sulby Exchange Area Sandygate FTTC ISAM node (sgt-isam-1) Sulby Exchange Area Jurby FTTC ISAM node (jur-isam-1) Tuesday 9th March 07:00hrs - 12:00hrs Douglas Central Exchange Area Ballacottier FTTC ISAM node (cot-isam-1) includes SDSL Douglas Central Exchange Area Snugborough FTTC ISAM node (snb-isam-1) includes SDSL Douglas Central Exchange Area Santon FTTC ISAM node (stn-isam-1) Douglas Central Exchange Area Anagh Coar FTTC ISAM node (ana-isam-1) Douglas Central Exchange Area Farmhill FTTC ISAM node (far-isam-1) Douglas Central Exchange Area Saddlestone FTTC ISAM node (sad-isam-1) Wednesday 10th March 09:00hrs - 12:00hrs Castletown Exchange Area Ballasalla FTTC ISAM node (bsa-isam-1) Castletown Exchange Area Ronague FTTC ISAM node (ron-isam-1) Port Erin Exchange Area Colby FTTC ISAM node (col-isam-1) Peel Exchange Area Glen Maye FTTC ISAM node (gmy-isam-1) AREA AFFECTED: Broadband ISP customers connected to remote FTTC ISAMs (as stated above) will experience up to 30 minutes downtime. http://www.wimanx.com/Support/Status.asp?Action=View&ServiceID=1 http://www.wimanx.com/Support/Status.asp?Action=View&ServiceID=1 Thu, 4 Mar 2010 09:00:00 GMT Support Alerts Urgent planned maintenance work has been scheduled at Peel Exchange on Thursday 11th March between 06:00hrs to 08:00hrs. This work involves the continued investigation into a link aggregation issue with an ADSL ISAM (PBA-ISAM-9), and again should not be service affecting. However, there is a risk that this type of work could disrupt service for up to 30 minutes within the scheduled maintenance window. In addition, a circuit test is also required on the redundant fibre link for another ADSL ISAM (PBA-ISAM-8); this again should not affect the active link or customer service. The details are: ------------------------------------------------------------------------------------- START DATE: 11/03/10 (Thursday a.m.) MAINTENANCE WINDOW START TIME: 06:00hrs MAINTENANCE WINDOW FINISH TIME: 08:00hrs END DATE: 11/03/10 (Thursday a.m.) AREA AFFECTED: Customers connected to PBA-ISAM-9 / PBA-ISAM-8 (plus Glen Maye FTTC ISAM) are at risk for up to 30 minutes service downtime within the 2hr maintenance window. -------------------------------------------------------------------------------------- http://www.wimanx.com/Support/Status.asp?Action=View&ServiceID=1 http://www.wimanx.com/Support/Status.asp?Action=View&ServiceID=1 Thu, 11 Mar 2010 06:00:00 GMT Support Alerts